ABOUT US

Stream’s unique software solutions, combined with a clear understanding of the significance of data, enables us to work with clients to help build brand loyalty, increase sales, drive customer satisfaction and drive employee engagement. Stream helps build trust that delivers brand loyalty and commercial rewards and, through this, can prove that the cost of inertia far outweighs the price of change.

RECENT PROJECTS

Stream have just won a contract to develop an online coaching and professional development tool for a major healthcare company. Watch this space for more information.

We have recently completed 5 incentives for Anglian Home Improvements taking guests to London, Loutraki, Dubrovnik, Dubai and Rio de Janeiro.
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Stream Comms Engagement Introduction
WELCOME TO STREAM
HELPING YOU WIN MORE CUSTOMERS FOR LIFE.

An award winning loyalty agency, Stream are dedicated to helping you win more customers for life.

Through a combination of consultancy in order to understand your business and audience; implementing the very best in Marketing Automation software to help nurture leads/prospects and customers and by defining loyalty or redefining existing loyalty programmes, Stream help build trust that delivers brand loyalty and commercial rewards.

Through this, Stream can prove that the cost of inertia far outweighs the price of change.

INTO THE DETAIL
DENTSPLY Customer Engagement Solution
CHANGING AN INDUSTRY DYNAMIC
DENTSPLY SINKS ITS TEETH INTO CUSTOMER AND BRAND LOYALTY

Stream developed and built a customisable e-commerce loyalty platform that enables DENTSPLY, a leading UK dental manufacturer, to engage its audience, target promotions, change buying behaviours, build brand loyalty and increase sales. DENTSPLY Rewards is a highly flexible, modular platform that has revolutionised DENTSPLY’s loyalty challenge.

INTO THE DETAIL
Anglian Sales Force Engagement
ENGAGING A SALES FORCE
CREATING VISIBILITY OF DATA, GOALS AND CONTENT ENGAGES AND MOTIVATES ANGLIAN

Stream developed a communications platform that was more interactive, cost effective, dynamic and, importantly, heralded a move to a more collaborative and network driven way of working. The introduction of Streams academy module reduced training costs and ensure the business was only hiring the best candidates available. Own business sales have increased year on year since the introduction of installation data.

INTO THE DETAIL
  • STREAM
  • CLIENT STORY: DENTSPLY REWARDS
  • CLIENT STORY: ANGLIAN HOME IMPROVEMENTS
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Stream Services


Customer Loyalty

We redefine existing loyalty programmes and define new strategies always keeping the audience in mind. We define what value looks like to the audience, align that with our customers marketing and sales strategy to create an integrated loyalty mechanic that will deliver tangible ROI as well as impacting the many touch points of their organisation.

The ultimate goal of any programme is to create a loyal customer base who become fans of your brand and are willing to refer and promote your service or products.

Loyalty programmes can and should drive loyal customers that in turn increases revenue, but, executed well, they should also have an impact on other areas  particularly efficiency, engagement and profitability.
Download our Loyalty e-book...


Marketing Automation

Marketing Automation (MA) can provide a clearer understanding of both B2C and B2B customers; with greater customer understanding comes more visible growth opportunities. MA has the ability to increase the value and impact of a marketers content, capture leads, improve lead-to-sale conversion rates and enhance the overall customer experience.

MA is most effective when you have a good understanding of what motivates your customers to buy; the more you know about a customer the more effectively you can tailor content to match their needs.

Effective MA allows you to tap into their preferences and emotions allowing you to change the model from selling to customers to helping them to buy.
Take our Assessment to see if you are MA Ready...


Employee Engagement

Your employees are the touchpoint of your organisation. It is a proven fact that happy staff will exude that energy to your customers, thus building a happy, engaged, and even loyal, customer base.

Our new employee benefits platform Benzuzo (www.benzuzo.com) is designed to engage and reward your staff. It’s a simple-to-use portal that offers the combination of great offers and discounts alongside a raft of health & wellbeing tips.

Benzuzo can give your team the chance to eat healthier, exercise better and save money, and in addition you will be helping to safeguard Britain’s bees, as we make a charitable contribution to the Save the Honeybee for every sign-up.
Register your interest here to learn more...

What our clients say

Building Brand Loyalty

The Importance of Brand Loyalty

The importance of Brand Loyalty

In our world of infinite options, increased commoditisation and desire for immediate gratification, what does brand loyalty mean? Can customers truly be loyal to a brand? Are consumers more focused on the attributes and experience of the offering, rather than on the brand itself?


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The Importance of Customer Brand Loyalty

The importance of Customer Brand Loyalty

Brand loyalty, as opposed to customer loyalty, has very little to do with prices or money, but has everything to do with how your brand is perceived by the consumer, whether through promotional activities, reputation or their previous experiences with your company.



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The Importance of Employee Brand Loyalty

The importance of Employee Brand Loyalty

Your employees are your best advocates; nurture the relationship and turn them into fans. Create internal passion for your brand and this will, change your customers’ views of your brand; once employees are rallied around a shared purpose, customers feel more connected to a brand and brand loyalty can thrive.


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