ABOUT US

Stream’s unique software solutions, combined with a clear understanding of the significance of data, enables us to work with clients to help build brand loyalty, increase sales, drive customer satisfaction and drive employee engagement. Stream helps build trust that delivers brand loyalty and commercial rewards and, through this, can prove that the cost of inertia far outweighs the price of change.

RECENT PROJECTS

Stream have just won a contract to develop an online coaching and professional development tool for a major healthcare company. Watch this space for more information.

We have recently completed 5 incentives for Anglian Home Improvements taking guests to London, Loutraki, Dubrovnik, Dubai and Rio de Janeiro.
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July 2017
Customer Loyalty - forget everything you thought you know

Customer Loyalty - forget everything you thought you know

Customer loyalty is all about programmes, schemes, cards and platforms, right? Wrong! Customer loyalty is a value strategy that is embedded within your company’s culture. It’s an all-encompassing mindset that needs to be embraced by every person within your organisation.
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Create your own remarkable moments!

Create your own remarkable moments!

You could virtually see the cogs turning and lightbulbs going off as the R&D team met with Microsoft this month to discuss lots of new ideas and developing our partnership further. Understanding and reviewing the customer journey is key to the success of Loyalty, ensuring that you create remarkable, memorable moments. Try our little workshop to help identify your own remarkable moments.
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A standinnovation

A standinnovation

Does sit/stand working actually work? Wellbeing at work is a hot topic but how do you create the perfect environment to help improve your employee working environment? I’ve posted a couple of times on Linkedin about my endeavours to be more active at work. Starting with office runs and ending with using cardboard boxes as a standing desk prototype, inspired by Andy Ramage who is passionate about wellbeing (check him out, he does cool things like give up alcohol for a year: oneyearnobeer.c...
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Fidget spinners, snail mail and feeling the love

Fidget spinners, snail mail and feeling the love

Where did June go! We've picked up the pace on our mission to share the loyalty love, felt the love from our clients with two fantastic testimonial videos, celebrated success in reaching the finals of the Loyalty Magazine Awards and enjoyed success on the golf course at our annual golf day.
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June 2017
Incentivising Succesess

Incentivising Succesess

Two glorious incentive trips to Albufeira and Hvar completed with outstanding feedback and an exciting development for the coaching tool and business insights tools. Find out what else the accounts team have been up to last month in Louise's latest blog.
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Stream spring out of the starting blocks

Stream spring out of the starting blocks

The start of this financial year has been super busy for the account team; with it being financial end of year for many of our clients, we’ve had several incentives coming to an end, promotions to set up left, right and centre and various developments going live.
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May 2017
Book Review - The Customer Loyalty Loop by Noah Fleming

Book Review - The Customer Loyalty Loop by Noah Fleming

How is your customer feeling? This is the question to ask yourself at every customer interaction and just as important when there is no physical touchpoint. Have you outlined your customer journey, identifying the touchpoints throughout that journey? If there is one thing you take from this book, this should be it. Relationships are built on trust and you need to ensure that the trust you built up during the lead nurture and sales process is being continued throughout the lifetime of the rel...
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Is Dubai going that one step too far??

Is Dubai going that one step too far??

An eye-opening visit to the UAE last weekend courtesy of Viceroy Hotels, Etihad, Mags Shaw and Momento dmc revealed for me at least, that the pace of development in Dubai continues with the new Dubai Creek Harbour project, regenerating some of the earlier developments in this area and creating a new tower, that will be an eyewatering kilometre high and therefore a hundred or so metres taller than Burj Khalifa. It will also be interesting to see the landscaping and evolution along the Dubai Canal...
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Mindfulness for passion, focus and decisiveness

Mindfulness for passion, focus and decisiveness

If you’re anything like me, you’ve probably considered “mindfulness” as a concept for the airy-fairy-tree-hugging-hippy type. It’s a phrase that’s banded around the workplace as much as “burning platform”, “touch base” or “scalable” and you would have had to be hiding in a hole or on garden leave for a long, long time to have not heard of it. Google it, and you’ll find the definition of mindfulness will likely enforce the sceptic’s view of it being for the airy-fairy-tree-hugging-hippy type…
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GDPR - What you need to know

GDPR - What you need to know

It’s coming! The GDPR has been finalised and is set to come into force in Q1 2018. We won’t be able to cover all of the rules and regulations in this post but if you want more information just give us a call. There is a risk of huge fines if you don’t comply so it is a good idea to start equipping yourself with the knowledge you need now. Companies will need to obtain explicit consent for any direct marketing, consumers will have the right to be forgotten and you’ll need to ensure you ...
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