Insight into working life at Stream
Stream’s unique software solutions, combined with a clear understanding of the significance of data, enables us to work with clients to help build brand loyalty, increase sales, drive customer satisfaction and drive employee engagement. Stream helps build trust that delivers brand loyalty and commercial rewards and, through this, can prove that the cost of inertia far outweighs the price of change.
Stream have just won a contract to develop an online coaching and professional development tool for a major healthcare company. Watch this space for more information.

We have recently completed 5 incentives for Anglian Home Improvements taking guests to London, Loutraki, Dubrovnik, Dubai and Rio de Janeiro.
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Archive by tag: chatbotsReturn
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September 2017
Chatbots - Measuring for Success

Chatbots - Measuring for Success

So you’ve decided to build a chatbot, now how are you going to measure its success? Chatbots are unique and require their own defined KPI’s to measure whether and how they have improved the customer experience. Before you start working out the metrics, you first need to decide what your goals are. The simpler the chatbot, the easier the goals are going to be. These will be unique to your business, so today, I just want to provide you with some ideas on what you can measure and how useful t...
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August 2017
Chatbots - Design for Success

Chatbots - Design for Success

Chatbots are increasingly becoming a “must have” for almost any size of business. Chatbots can sit on your own website as well as being deployed across multiple social channels, and messaging apps, to provide a consistent customer experience. Leading busy lives, customers expect to be able to interact with brands at a time to suit them, whether that’s at 4pm or 4am.
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